SevenCapital Wins Best Business Award For Customer Focus
SevenCapital is proud to be announced as winner of the Best Business Award For Customer Focus for the third time.
The leading UK property developer won the award for its fully managed service offering which ensures customers are guided and informed through every stage of their investment. As a result of its comprehensive service operation, SevenCapital has been consistently rated ‘world class’ or ‘excellent’ by clients over the past 24 months for ‘Customer Service’, ‘Quality and Property Specification’ and ‘Client Handover Experience’ following completion of their properties.
The BBAs pride themselves on having a large panel of independent expert judges who select winners according to strict criteria for each category and sector.
Commenting on SevenCapital, the winner in the Best Business Award For Customer Focus category, the chairman of The Best Business Awards judges said: “After experiencing poor service from an off-plan property transaction, the founder of investment property business SevenCapital set out to build his business on excellent customer service. People who invest in a luxury buy-to-let property through SevenCapital receive a 360-degree service covering every step of the buying and letting process including handover, furnishings, lettings and aftersales. Not only does the exceptional service create a great relationship with clients, it produces brilliant feedback and a world-class net promoter score. Customer service doesn’t get any better than this.”
Upon receiving the Award, Charlotte Thursfield, operations director at SevenCapital said: “We’re really pleased to have received recognition for our services to our customers for a second year. Our customers are the cornerstone of our business and so we have and continue to invest heavily in our customer service team and operation to ensure we provide first class guidance and support throughout their entire investment journey with SevenCapital – from the moment they enquire right through to aftersales care.”
The Best Business Awards are one of the UK’s highest profile awards and winning this accolade speaks volumes about the quality of your organisation. Due to its high profile, the Awards attract a wide range of entries from across all sectors from large international PLCs and public sector organisations to dynamic and innovative SMEs. The winners all have one thing in common – they are truly excellent at what they do and SevenCapital has proved this by winning a Best Business Award.