SevenCapital’s Award-Winning Property Service Explained

Making your investment journey simple.

Award-Winning Customer Service

From the moment you choose SevenCapital our dedicated Customer Service team are on hand to support everything from mortgages to furniture, property management and rental. Whether you’re a first-time purchaser or seasoned investor our job is to make your life as easy and hassle-free as possible.

Multi Award-Winning and proud recipients of the Global Business Excellence Awards for Customer Service we know property inside and out, using our wealth of experience to help you throughout your purchasing journey – truly setting SevenCapital apart.

Meet Jeremy – Watch the video to see the process for yourself.

Meet & Greet

Reservation

Customer Care

Completion

Handover

Aftersales

Start quoteI took delivery of my first off-the-plan purchase in November and was astounded that it rented on the same day! SevenCapital gave great customer service, helping me navigate a last-minute lender change, and provided an excellent furniture package. The apartment delivered was high quality, hassle-free and ready to rent! End quote

Dominic Barnsley, United Kingdom

Start quoteCharlotte gave me total peace of mind and empowered me with the knowledge and tools to make my new property business a pleasurable and lucrative venture. End quote

Lenny Scarlett, Kettleworks

Meet the Customer Service Leadership Team

SevenCapital has over 60 dedicated Customer Service professionals
assisting you through all stages of your purchasing journey

Charlotte Thursfield
Charlotte Thursfield
Operations Director
Mel Cross
Mel Cross
Head of Customer Operations
Sarah Hammersley
Sarah Hammersley
Customer Processing Manager
Paulette Williams
Paulette Williams
Senior Handover Manager
Charlotte Hawe
Charlotte Hawe
Senior Handover Manager
Nichola Mockble
Nichola Mockble
Property and Aftersales Manager
Laura Fielding
Laura Fielding
Personal Assistant to Operations Director
Matt Sleep
Matt Sleep
Customer Care Manager
Start quote
Their customer service is by far superior to any other developer that I have dealt with.

I have recommended many of my friends, family and clients to buy apartments from SevenCapital, all of which have had a very good experience and made good capital growth and high yields. Their customer service is by far superior to any other developer that I have dealt with. The apartments have been handed over in perfect condition and any minor snags have been dealt with quickly.

End quote

Raj Bedi, United Kingdom